← All projectsFood & beverage
Online orders up 140% in a year
+140%
online orders in 12 months
Figures and quote are provisional, pending confirmation from the client.
Who they are
- Sector
- Food & beverage
- Size
- 5 people
- Where
- Italy
- Client
- homemylk
E-commerceWebsiteBranding and logoInternal managementWebappSEOEmail management
How it was before
- They sold via messages and comments: every order was a conversation to handle by hand, often in the evening.
- The brand had no visibility: different photography for each product, no recognisability.
- No way to know which products actually sold and which sat still.
What we built
- Complete e-commerce with payments and shipping
- Website and new visual identity, including logo
- Webapp for order and inventory management
- Automated emails: confirmation, shipping, customer return
- SEO on products and category searches
What changed
- Online orders grew by 140% in twelve months.
- Time spent each day managing orders by hand dropped from around 2 hours to 20 minutes.
- 30% of orders now come from returning customers, thanks to the automated emails.
«I no longer sell by answering messages in the evening. The shop keeps working even after I've closed.»
Have the same problem?
In half an hour we'll tell you whether the same approach would work for you.
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