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12 hours of admin work saved every week

12 h

less manual work per week

Figures and quote are provisional, pending confirmation from the client.

Who they are

Sector
Services and consulting
Size
12 people
Where
Switzerland and Italy
Client
Creative-s
Internal operating systemLead generationIntegrated AIEmail managementInvoicing system

How it was before

  • Quotes, invoices and deadlines lived in different folders: no one knew for certain what had been paid.
  • New contacts arrived and just sat there: no one followed them up in an organised way.
  • The shared inbox was a black hole: a thousand messages, no priority.

What we built

  • An internal operating system: projects, clients, deadlines in one place
  • Generation and management of sales contacts with clear statuses
  • AI integrated into the processes: draft replies, summaries, initial classification
  • Email management with sorting and priorities
  • Invoicing system linked to projects

What changed

  • About 12 hours a week of admin work are no longer done by hand.
  • Every new contact gets a reply the same day.
  • Invoices are generated automatically from closed projects: nothing is forgotten.

«We've stopped chasing things. The system tells us what's missing, we do the work.»

photoNome Cognome (da confermare)Partner, Creative-s

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